USSD Codes To Check Glo Active Subscriptions: The Complete Directory
You bought a Glo bundle last week, and now you are not sure what is still running on your line. Maybe a data plan renewed by itself. Maybe a value added service is eating airtime. Before you fix anything, you need to see what is actually active.
Glo does not give every subscription its own dedicated code. Instead, a handful of USSD codes, one SMS command and the Glo Café app each show a different part of the picture. This directory puts them all in one place so you can check your active subscriptions in under a minute.
Use the codes below on the Glo line you want to check. They are normally free to dial. If a menu looks different on your line, trust the menu on your screen over any list.
Quick directory of codes that show your active plans
| Code or channel | What it shows | Best for |
|---|---|---|
| *323# | Active data plan, remaining data and expiry date | Checking your main data bundle |
| *127*0# | Older data balance check that still answers on many lines | When *323# is slow |
| *312# | The data menu, where you can see bundle options and manage data | Seeing what you can buy or switch |
| *301# | The main self-service menu with account and service options | Looking for subscription and service settings |
| *310# | Airtime balance | Spotting unexpected deductions |
| INFO by SMS | Data balance and expiry sent as a text | Saving the details on your phone |
| Glo Café app | Balances, plans and history on one screen | The full picture |
Step 1: Check your main data plan with *323#
Dial *323# and press call. The reply lists your active data plan, how much data is left and when it expires. This is the fastest way to confirm that a bundle you paid for is really active.
If you bought more than one bundle, read the whole reply. Glo can stack bundles, so you may see more than one line or a combined balance. The expiry shown is the one that matters for renewal.
Dial *312# to open the data menu. It is mainly where you buy bundles, but it is also where you see the categories Glo offers, such as daily, weekly, monthly, social and night options. Comparing the names there with what *323# reported helps you work out which bundle you are on.
Dial *301# for the self-service menu. Glo uses it for account tasks such as balances, borrowing, gifting and managing services. Look for the options that deal with subscriptions or services. Menu wording changes from time to time, so read each option before you pick one.
We could not confirm one single code that lists every Glo subscription in one reply. If you need a full list of value added services on your line, the self-service menu and customer care on 121 are the dependable routes.
Step 4: Use the SMS method
Some lines reply to a text with the word INFO sent to the data short code. Try it if USSD keeps timing out. The reply should show your data balance and expiry date. Keep that text as proof of what you had on the day you checked.
Step 5: Use the Glo Café app
The Glo Café app shows balances, active plans and your recent activity after you log in with your Glo number. If you hate typing codes, this is the easiest way to see everything at once.
How to read what you find
- Data plan with a future expiry: your bundle is active and counting down.
- Data plan expired or zero data: nothing is active. If data keeps getting charged anyway, check for auto-renewal.
- Airtime dropping with no calls: look for a renewed bundle or a value added service.
- Bonus data: it can follow different expiry rules from your main data, so read the dates for each.
Common problems when checking active subscriptions
Wait a minute and dial again. Network busy hours cause this. Try the SMS method or the app while you wait.
Give it a few minutes, then dial *323# again. If it is still empty and your airtime was deducted, call 121 and give the time of purchase.
It may be an auto-renewal of an earlier bundle. See our guide on stopping Glo data auto-renewal, then confirm with *323# after a day.
Glo updates menus. Read the options on your screen and choose the closest match instead of copying a menu path from somewhere else.
Questions people ask
USSD balance checks are normally free of charge. If you are unsure, check your airtime before and after.
No. Codes answer for the SIM you dial from. Put the Glo SIM in the phone you are using.
After every purchase and once a week if you use data daily. It takes seconds and prevents surprises.
Call 121 from your Glo line. Tell the agent you want to confirm your active services.
Final word
Start with *323# for your data plan, use *310# for airtime, and keep the Glo Café app handy for the full view. Check after each purchase and you will always know what is active on your Glo line.
