MTN South Sudan Broadband and Router Packages
Quick answer
MTN South Sudan sells home internet as a starter pack with a router included. When it was announced, the Home Starter Pack gave 20 GB and a free router for 350,000 SSP. Prices move, so confirm the current price at an MTN service centre.
The launch offer, in one view
Home Starter Pack: router included, 20 GB of data, sold at MTN service centres, aimed at first-time internet users and households that want to upgrade their connection.
Home Starter Pack: router included, 20 GB of data, sold at MTN service centres, aimed at first-time internet users and households that want to upgrade their connection.
What the pack is for
A home router takes your MTN signal and turns it into Wi-Fi for several devices at once. Phones, laptops, a TV and a tablet can all share one SIM. That is useful for study, small business work and streaming.
The starter pack is built for people who have never had home internet, or who share one phone hotspot between many people and want something steadier.
Launch price in context
| Item | Launch figure |
|---|---|
| Price | 350,000 SSP |
| Data included | 20 GB |
| Router | Included at no extra charge |
| Rough cost per GB, router included | About 17,500 SSP |
| Where to buy | MTN service centres, with Juba customers especially encouraged |
Treat these as launch numbers from the time of announcement. South Sudan prices follow the exchange rate, so the amount can change. Ask the shop for today’s price in writing before you pay.
How to buy a pack
| 1 | Go to an MTN service centre with a valid ID. Take your phone number if you want the pack linked to an existing line. |
| 2 | Ask which packs are on sale today and the exact price in SSP. |
| 3 | Ask what happens after the first 20 GB is used, and what an extra data bundle costs. |
| 4 | Check that the router box is sealed and that the SIM is registered in your name. |
| 5 | Ask the staff to test the router in the shop if possible. |
| 6 | Keep the receipt and the router’s serial number. |
Set up your router at home
- Insert the SIM, if it is not already inside, with the power off.
- Plug in the router and wait a few minutes for the lights to settle.
- Place it near a window and high up, such as on a shelf.
- Find the Wi-Fi name and password on the label or in the leaflet.
- Connect your phone and open a page to test.
- Change the Wi-Fi password to something only your household knows.
If the lights show a connection but pages will not load
Check the data balance first. Then ask customer care on 100 whether the router needs special internet settings.
Check the data balance first. Then ask customer care on 100 whether the router needs special internet settings.
Make 20 GB last
| Activity | Rough use | Tip |
|---|---|---|
| Browsing and WhatsApp | Low | Fine for daily use |
| Video calls | Medium | Use audio-only when the picture is not needed |
| Streaming video | High | Lower the video quality |
| App and game updates | Very high | Set updates to run only on a bigger bundle |
| Cloud backups | High | Turn them off on the router network |
- Turn off automatic updates on all phones and laptops.
- Do not let neighbours use the Wi-Fi without agreeing on a share.
- Check the data balance weekly in the myMTN app.
- Switch the router off when nobody is home.
Router versus phone hotspot
| Router | Phone hotspot | |
|---|---|---|
| Devices | Many at once | A few, and it drains the phone battery |
| Signal | Placed in the best spot in the house | Wherever you are holding the phone |
| Setup | One time | Every time you need it |
| Best for | Home and shared use | Quick, single-person use |
Troubleshooting
Slow Wi-Fi
Move the router closer to the devices and away from walls and metal. Restart it. Check whether many people are using it.
Move the router closer to the devices and away from walls and metal. Restart it. Check whether many people are using it.
Router has no signal
Try another window or a higher shelf. Check whether there is a local network outage.
Try another window or a higher shelf. Check whether there is a local network outage.
Router keeps rebooting
Power cuts or a loose adapter may be the cause. Try another socket and keep it away from heat.
Power cuts or a loose adapter may be the cause. Try another socket and keep it away from heat.
Data finished too fast
Look for background updates and streaming. Reset the Wi-Fi password if you think someone else is using it.
Look for background updates and streaming. Reset the Wi-Fi password if you think someone else is using it.
Questions people ask
Can I use my own router?
This depends on the device. Ask an MTN shop whether it supports the SIM and bands.
This depends on the device. Ask an MTN shop whether it supports the SIM and bands.
Is it fibre?
No. The starter pack is a mobile data router. Ask MTN whether fixed broadband is sold in your area.
No. The starter pack is a mobile data router. Ask MTN whether fixed broadband is sold in your area.
Can I move the router to another house?
Usually yes, but coverage changes. Test the signal first.
Usually yes, but coverage changes. Test the signal first.
Does it work for business?
For a small shop or office with light use, yes. For heavy use, ask MTN about business options.
For a small shop or office with light use, yes. For heavy use, ask MTN about business options.
Before you buy
Check the live price, confirm what the pack includes, test the signal at your home and keep your receipt. If you cannot test in advance, ask the shop about their return policy.
