Glo App Notifications and Offer Management
Notifications can be useful or annoying. A timely alert about a bundle about to expire saves you money. A pile of promotional messages at midnight does the opposite. The trick is to decide which ones you want and switch off the rest.
This guide covers the alerts you can get from Glo, how to control them on your phone and in the app, and how to deal with offers without wasting airtime.
Types of messages you may get
| Type | Example | Keep or stop? |
|---|---|---|
| Service alerts | Low balance, bundle ending | Keep |
| Transaction receipts | Recharge or purchase confirmed | Keep |
| Offers | New bundle deals | Your choice |
| Promotions | Marketing messages | Often stop |
Controlling app notifications on Android
| 1 | Open Settings and tap Apps. |
| 2 | Choose Glo Café. |
| 3 | Tap Notifications. |
| 4 | Switch categories on or off, or turn all off. |
Controlling app notifications on iPhone
Open Settings, find the app in the list and tap Notifications. You can allow or block alerts, choose banners or sounds, and hide previews on the lock screen.
Settings inside the app
The app may have its own notification or preference page. Look in the profile or settings menu. Features change with updates, so look at what your version offers.
Managing offers you do not want
Offers may arrive as SMS. For promotional texts, look for the official way to opt out in the Glo menu or ask customer care. Dial 121 from your Glo line. Some messages are service alerts and cannot be switched off.
Do Not Disturb
Glo has a Do Not Disturb option for promotional messages. Check the current method on official Glo channels before you try it.
How to act on an offer safely
- Read the full message, including price and validity.
- Check that the offer matches what you see in the app.
- Do not reply with personal details.
- Confirm the bundle size and expiry.
- Save the confirmation.
Spotting fake offers
Real offers do not need it. Ignore and delete.
Do not tap it. Open the app or type the address yourself.
Check inside the app first.
Alerts worth keeping on
- Bundle expiry warnings
- Low balance alerts
- Purchase receipts
- Security codes
If notifications stop coming
Check that the app has permission, that battery saver is not blocking it, and that data is on. Update the app, then restart the phone.
A simple routine
Pick one evening a month to tidy up. Open the app, review your notification choices, and remove anything you no longer need. It takes five minutes and keeps your phone calm.
Quiet hours on your phone
Both Android and iPhone have quiet modes that silence sounds at set times. Set yours for night. Messages still arrive, but they will not wake you, and you can read them in the morning.
Notification settings and battery
If you switch off battery saver exceptions, alerts may arrive late. For the few alerts you care about, allow the app to run in the background. For everything else, leave the limits on.
Sharing your number and your privacy
Be careful where you type your Glo number. The more places that have it, the more promotional messages you may get. Only give it to people and services you trust. If your inbox is full of offers, ask customer care how to reduce them.
Reading an offer message properly
| Look for | Why it matters |
|---|---|
| The price | So you are not surprised by the cost |
| The size | So you know what you are getting |
| Validity | So you can use it in time |
| The sender | So you know it is genuine |
| Any condition | Some offers need a recharge or a plan |
What to do after a bad offer experience
If you bought something by mistake or an offer did not work the way the message described, act quickly. Save the message, take a screenshot of your balance before and after, and contact customer care with those details. The sooner you report it, the easier it is to trace.
Do not buy the same offer again hoping it will fix the first one. Wait for the answer, then decide. If the matter is not solved, keep your records, since they help if you need to escalate.
Teaching family members
Older relatives are often the target of fake offer messages. Sit with them for a few minutes, show them how to mute promotional alerts, and remind them never to share codes. A short chat can save them real money.
Questions people ask
No. It only changes messages.
Some are automatic. Silence them with the phone’s quiet hours.
Choose the alerts that help you, switch off the rest, and treat every offer with a quick check before you act.
