MTN Internet Settings and APN Configuration: Copy and Paste Guide

SETTINGS to 3888

That is the whole automatic method. Text the word SETTINGS to 3888, free of charge, and MTN sends the internet settings by SMS. Save them as soon as they arrive. If that fails, set them by hand.

The settings, field by field

Field Value
Account or profile name MTN WEB
APN (access point name) web.gprs.mtnnigeria.net
Username Leave blank on MTN’s own page
Password Leave blank on MTN’s own page

MTN’s page lists the same APN for Android, iOS and MiFi devices. Some older guides show web as the username and password. Try blank first, and use web only if your device needs something in those fields.

Android in 5 steps

1Open Settings, then Mobile network (or Connections).
2Tap Access Point Names.
3Add a new APN with the name MTN WEB.
4Enter web.gprs.mtnnigeria.net as the APN and leave the other fields blank.
5Save, select that APN, then switch mobile data off and on.

iPhone in 4 steps

1Open Settings, then Mobile Data.
2Tap Mobile Data Network.
3Enter web.gprs.mtnnigeria.net in the APN field under Mobile Data.
4Go back and restart the phone.

What an APN is, in plain words

An APN is the address your phone uses to reach MTN’s internet gateway. If it is missing or mistyped, the phone shows a signal but no pages load. That is why a wrong APN is one of the first things to check when data plans are active and browsing still fails.

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For a MiFi or router

MTN lists the same settings for MiFi devices. Insert the SIM, open the device’s admin page, enter the profile name MTN WEB and the APN, save it and restart the device. Check that the SIM has an active data plan before you test it.

5 fixes if it still does not browse

  • Confirm you have an active bundle or airtime, and check with *323*4#.
  • Turn mobile data on and airplane mode off.
  • Retype the APN carefully. One wrong character stops it.
  • Remove duplicate or old APN entries and select only the MTN one.
  • Restart the phone and, if needed, take it to an MTN service centre or call 300.
Tip: Most phones set the APN on their own when you insert an MTN SIM. Check the settings only if the internet fails after you have data.

Questions

Is the SETTINGS text free?

MTN says yes.

Do 4G phones need different settings?

MTN’s page lists one APN for smartphones and devices.

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Why did I get no SMS?

Retry, check signal, or use the manual steps above.

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