List of All ABSA USSD Codes Zambia (2026)

Every Absa Zambia mobile banking service starts from one code: *229#. Behind it sits the Hello Money menu, which covers statements, transfers, bills, airtime, mobile wallets and CashSend. This list shows where each service lives, so you can reach it in a few taps with no data and no app.

*229#
Absa Zambia USSD code · Hello Money · toll free help on 5950

The Absa Zambia USSD Codes and Menu Paths

Dial *229#, enter your mobile banking PIN, then follow the path in the table. Numbers are the options shown after you sign in.

Service Path from *229#
New user registration Option 1, Self registration (before you have a PIN)
Mobile wallet transfer Option 2, Mobile Wallet, then Airtel, MTN or Zamtel
Airtime top up Option 3, Airtime Top up
Mini statement Option 4, Banking Services, then Account services, then Mini-Statement
Pay bills and buy electricity Option 4, Banking Services, then Pay Bills
Absa to Absa transfer Option 4, Banking Services, then Funds Transfer
Change PIN Option 7, Others, then Change PIN
CashSend Option 1 after you sign in with your 4-digit PIN
Tip: Bank menus get updated from time to time. If a number on your screen differs from the table, follow the label shown on the screen.

How to Register on *229#

Step 1
Dial and choose registration
Dial *229# and select option 1, Self registration.
Step 2
Enter your branch
Type the branch code and select your branch name.
Step 3
Enter your account number
Type your Absa account number and press 1 to accept the terms.
Step 4
Verify your card
Enter the date of birth digits, the debit card number digits and the card expiry date asked for.
Step 5
Collect your PIN
A confirmation screen appears and a temporary mobile banking PIN arrives by SMS.

How to Change Your PIN

Step 1
Sign in
Dial *229# and enter your PIN.
Step 2
Open Others
Select option 7, Others.
Step 3
Choose Change PIN
Select option 1, Change PIN.
Step 4
Enter the PINs
Type your old PIN, then your new PIN, and confirm the new PIN.
Step 5
Confirm
Press 1. A confirmation screen and an SMS follow.

Buying Electricity and Airtime

For prepaid electricity, register Zesco Prepaid once under Pay Bills by choosing Register a biller, entering your meter number and giving it a nickname. After that, pay a registered biller, enter the amount, pick the debit account and confirm. The token arrives by SMS.

For airtime, choose option 3, pick Airtel, MTN or Zamtel, then choose To Other Number if you are topping up someone else. Use once-off for a number you will not use again, or add a new beneficiary with a nickname of up to 20 characters.

CashSend Limits

CashSend lets you send cash to a receiver’s phone number. Enter the amount in multiples of K50, up to K4,000 per transaction, pick the account to debit, then create and confirm a 6-digit transaction PIN. The receiver gets an SMS voucher. Send the transaction PIN to them separately.

Contact Absa Zambia

Call +260 (211) 366100 on weekdays from 08:00 to 16:45, or dial 5950 toll free on Airtel and MTN. WhatsApp Abby on +260 (762) 969 977 or email [email protected].

Frequently Asked Questions

What is the main Absa USSD code in Zambia?
The code is *229#, and it opens Hello Money.
Does it work with Airtel, MTN and Zamtel?
Yes. All three appear in the airtime and mobile wallet menus.
Do I need data?
No. You only need a mobile signal.
Who can register?
Absa account holders with a debit card can self register.

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