Glo *312# Data Menu Full Walkthrough
Dial *312# on a Glo line and you reach the main data menu. Almost everything you do with Glo data starts here: buying a bundle, picking a validity period, sharing with a friend and managing what you have already bought.
The menu is simple once you know how it is laid out, but it changes from time to time, and prices and allowances are not fixed. This walkthrough shows what the menu is for, how to move through it, and how to pick a bundle that fits how you actually use data.
Read the sections you need. The table below gives the overview, and the later sections go deeper, one part of the menu at a time.
| Menu area | What you do there | Who it suits |
|---|---|---|
| Daily bundles | Buy data for about a day | Short tasks and emergencies |
| Weekly bundles | Buy data for about a week | Regular use with a small budget |
| Monthly bundles | Buy data for about a month | Daily users and workers |
| Mega bundles | Buy large volumes | Heavy users and households |
| Social bundles | Data for chosen social apps | People who mostly chat and scroll |
| Night bundles | Data for the late night window | Downloads and updates |
| Hourly and weekend bundles | Short or timed access | Specific moments of heavy use |
| Collabo bundles | Calls and data in one pack | People who call as much as they browse |
| Always on bundles | Plans designed to renew | People who never want to run dry |
Before you dial: three quick checks
- Dial *310# to see your airtime. You need enough for the bundle you want.
- Dial *323# to see whether a bundle is already active and when it expires.
- Make sure you are on the Glo SIM and have a steady signal.
| 1 | Dial *312# and press call. |
| 2 | Read the categories that appear. |
| 3 | Reply with the number of the category you want and press send. |
| 4 | Read the list of bundles in that category with their prices and validity. |
| 5 | Reply with the number of the bundle you want. |
| 6 | Read the confirmation screen, then confirm. |
| 7 | Wait for the success text and check *323#. |
Daily bundles
Daily bundles are made for short jobs. They suit a day of heavy browsing, a quick download or the moment your main bundle runs dry. Because they last about a day, they usually cost more per gigabyte than weekly or monthly choices. Use them to bridge a gap, not as your regular plan.
Weekly bundles
Weekly bundles balance cost and flexibility. They give you a week of data, which fits people who recharge weekly or whose data needs change from week to week. Compare the allowance and the validity side by side before you pay.
Monthly bundles
Monthly bundles are the usual choice for people who use data every day. They normally give better value per gigabyte than shorter plans, and many include a night allowance inside the total. If you work online, a monthly bundle is the one to learn well.
Mega bundles
Mega bundles carry large volumes for heavy users, small offices and shared homes. Allowances and prices are listed on the menu and may change, so read them each time instead of trusting an old list.
Social bundles
Social bundles, including the My-G range, are meant for people who mostly use popular apps. They can include extra access time for chosen apps. Read which apps count before you pay, because browsing outside those apps may use your main data or fail.
Night bundles
Night bundles run in a late night window, commonly from 12am to 5am. They are ideal for large downloads, app updates and backups. Set your phone to download during that window and the data goes much further.
Many regular Glo bundles include night data inside the total allowance. It only works in the night window, so use it before the bundle expires.
Hourly and weekend bundles
Hourly bundles give access for a short time, which is handy for a long video call or a big upload. Weekend bundles suit people who stream, game or download on Saturday and Sunday. Check the time limits closely, because the clock starts when you buy.
Collabo bundles: calls and data together
Collabo bundles join all-network call minutes with data in one pack. If you call about as much as you browse, one pack can be easier than buying two things. Read the minutes, data and validity on the menu, and compare them with buying each separately.
Always on bundles
Always on plans are built for people who do not want to think about renewal. They keep your data going as long as your airtime can cover them. If your airtime is unreliable, a plain bundle that you buy yourself may be safer.
Glo Café app bundles
Some special bundles are sold only through the Glo Café app, not the USSD menu. If a bundle you read about is missing from *312#, open the app and look there.
How to pick the right bundle
| If you… | Consider | Why |
|---|---|---|
| Use data a little each day | A monthly bundle | Better value over time |
| Only need data for a week | A weekly bundle | No wasted days |
| Mostly chat and scroll | A social bundle | Built for those apps |
| Download at night | A bundle with night data | Extra use without extra cost |
| Call and browse equally | A Collabo bundle | One pack for both |
| Share with family | A mega bundle | Large volume and sharing |
Buying more than one bundle
You can buy more than one bundle. When you do, the validity extends to the longest active plan, and the data adds up. Check *323# afterwards to see how the balance and expiry look.
Rollover: how unused data is kept
Unused data can roll over when you renew before the expiry date, or within any grace period Glo allows. Renew early if you want to keep what you have not used. Check the date in *323# and set a reminder.
The menu lets you share data with other Glo numbers and gift bundles. Both lines must be active. Type the number carefully and confirm the details on screen. Sharing is limited, so the menu will tell you what is allowed.
Buying data for another number
If you want to buy a bundle for someone else, use the gift option or the app instead of shifting your own data. Confirm the number twice before you send.
What to check after buying
- Wait for the success text.
- Dial *323# and read the plan, balance and expiry.
- Dial *310# to confirm the amount that left your airtime.
- Write down the expiry date or set a reminder.
Common problems
Check the signal and try again in a minute. On a dual SIM phone, select the Glo SIM first.
Menus change. Check the Glo Café app or call 121.
Wait a few minutes, then dial *323#. If there is still nothing, call 121 with the time and amount.
Apps update and sync in the background. Check data use by app in your phone settings and turn on a data saver.
Worked example 1: a student on a tight budget
Ada studies, watches lectures online twice a week and chats daily. She dials *323# every Sunday and notes her expiry. When it is two days away, she opens *312#, picks a weekly bundle that includes night data, and schedules her large downloads for after midnight. She never needs a daily bundle because she plans ahead.
Worked example 2: a freelancer who works online
Tunde sends files and joins calls all day. He buys a monthly bundle from *312#, checks *323# after buying and sets a reminder for two days before expiry. He renews early so unused data rolls over, and he keeps enough airtime to cover the next purchase.
Worked example 3: a family sharing one line
The Okafor home uses a mega bundle for shared use. The person who pays checks *323# each week, and each family member uses a hotspot with limits turned on. When the bundle gets low, they buy another from *312# instead of waiting for a total shutdown.
How to read a confirmation screen
Before you confirm any purchase, check four things: the bundle name, the price, the data amount and the validity. If any of them does not match what you expected, cancel the session and start again. A purchase cannot always be reversed.
- Name: does it match the bundle you meant to buy?
- Price: is it within your airtime balance?
- Data: does the allowance include night data, and how much?
- Validity: when will it expire?
| Need | Code | Use it with the data menu to |
|---|---|---|
| Airtime check | *310# | Make sure you can afford a bundle |
| Data and expiry | *323# | Confirm that a bundle is active |
| Self-service | *301# | Manage services and settings |
| Customer care | 121 | Fix a failed purchase |
What to do when a purchase fails
| 1 | Do not buy again straight away. Wait five minutes. |
| 2 | Dial *323# to see whether the bundle arrived late. |
| 3 | Dial *310# to see whether airtime was deducted. |
| 4 | If airtime was taken and there is no bundle, note the time and amount. |
| 5 | Call 121 and explain what happened. |
Check your phone settings to protect your data
- Turn on data saver mode.
- Set app updates to Wi-Fi only.
- Switch off auto-play for videos in social apps.
- Set a data warning limit in your phone settings.
- Restrict background data for apps you rarely use.
Understanding validity and why it matters
Validity is the period your bundle stays usable. A bundle with a large allowance but a short validity can waste data if you cannot finish it in time. Before you buy, estimate how much you really use in that period. If you use about the same amount every week, a weekly bundle that matches it is better than a larger monthly one you will not finish.
The reverse is also true. If your use is steady and heavy, a longer validity gives you breathing room and often a better price per gigabyte.
Keeping a simple data diary
For one week, write down your data balance each morning and each night. After seven days you will know your average daily use. Multiply it by the number of days in a bundle and you have the allowance you should look for. This takes a minute a day and saves far more than it costs.
| Daily use | Over a week | Over a month |
|---|---|---|
| About 100MB | About 700MB | About 3GB |
| About 300MB | About 2.1GB | About 9GB |
| About 700MB | About 4.9GB | About 21GB |
| About 1GB | About 7GB | About 30GB |
Use the table as a rough guide and then look for the bundle in the menu that sits just above your number. Always read the real allowances on the screen, since they change.
When to ask for help
If a purchase fails twice, if a bundle does not match what the screen promised, or if your airtime drops with no data in return, stop trying and call 121. Have the time, the amount and the bundle name ready, and ask the agent to confirm what is active on your line. A clear report is usually the fastest path to a fix.
- Pressing the wrong number because they replied too fast.
- Buying a daily bundle repeatedly instead of a weekly one.
- Forgetting that night data only works in the night window.
- Buying a second bundle before the first purchase has been confirmed.
- Ignoring the expiry date until the data disappears.
Money saving tips
- Compare price per gigabyte, not just the price.
- Use night data for heavy tasks.
- Avoid buying many small daily bundles when a weekly one would cost less.
- Turn off auto-update for apps on mobile data.
- Check your balance after every purchase.
Questions people ask
Opening the menu is normally free. You pay when you buy a bundle.
Yes. It runs on the mobile network, not on mobile data.
Yes. Always read the price on the screen before you confirm.
Call 121 quickly and explain. Whether it can be changed depends on Glo.
Use the renewal option in the menu or the app, or call 121.
Final thoughts
The *312# menu is your shop, your control panel and your shortcut in one place. Learn the categories, read each screen, and check *323# after every purchase. That is all it takes to spend less and run out less.