How to Use the myMTN App: 8 Things You Can Do for Free
How to Use the myMTN App: 8 Things You Can Do for Free
Login options, features, safe download and fixes for when it will not open.
The myMTN NG app is MTN’s own self-service app. According to its store listing, it lets you manage your line without dialling codes, and MTN users do not pay data charges for using it.
8 things you can do in it
1
See your balances: a dashboard shows airtime and data.
2
Buy bundles: choose Buy for Self or Buy for Others.
3
Borrow airtime and data from the same menu.
4
Compare and change tariff plans: the app has Personal and Business plan lists, with Compare and Migrate buttons.
5
Buy TravelPass: pick a country on a map and choose a daily, weekly or monthly roaming plan.
6
Unlock personalised offers and deals.
7
Use the Data Monitor to watch your usage.
8
Read news, sports and entertainment inside the app.
How to log in
| Method | Details |
|---|---|
| MTN number | Enter your number and confirm with the code MTN sends |
| Google, Apple or Facebook | Sign in with your social account, as the app lists |
The app uses single-device login, so signing in on a new phone can sign you out of the old one.
Download it safely
- Install only from the Play Store or App Store, searching for myMTN NG by MTN Nigeria.
- Check the publisher name before you install.
- Do not install apps sent through links in SMS or WhatsApp.
If it will not open or log in
| Problem | Fix |
|---|---|
| Stuck on loading | Close and reopen, then update the app |
| No code received | Check signal and try again later |
| Logged out | Single-device login may have moved you. Sign in again |
| Wrong number | Log out and enter the correct MTN number |
| Crashes | Clear the cache or reinstall |
| Menu missing | Update to the latest version |
Free to use: MTN says its customers have no data charges while using the app. If you are on another network, normal data charges apply.
Using it safely
- Never share the login code that MTN sends you.
- Log out on shared phones.
- Use a screen lock on the phone that holds the app.
- Check each purchase screen for the amount before you confirm.
Why use the app over USSD?
The app shows more on one screen, such as plans, expiry dates and offers. USSD still works when you have no data, so keep both in mind.
Can I use it without a SIM?
The store listing says the app is open to customers and non-customers, but most features need an MTN line.
Is my data safe?
The listing notes that usage data may be collected. Read the privacy notes before you install.
Can I buy for another person?
Yes, the app has a Buy for Others option.
