MTN eSIM Availability and Activation: What You Need and Where to Go
MTN eSIM Availability and Activation: What You Need and Where to Go
Compatible phones, the store steps and what happens to your old SIM.
An eSIM is a SIM built into your phone, so there is nothing to insert. MTN has offered eSIM since a trial launch in July 2020, but you still need a visit to set it up.
What you need
| Item | Detail |
|---|---|
| A compatible phone | Many recent iPhone and Android models, but not all |
| Registered line | Your MTN number must be registered with your NIN |
| A visit | Activation is done at an MTN store, with a QR code |
| Cost | Reported to be free of charge |
Before you go to the store
- Back up your contacts and chats, since the SIM change can interrupt service for a while.
- Bring your NIN slip or Virtual NIN and a valid ID.
- Charge your phone and keep Wi-Fi available.
- Note your last recharge amount and date for the checks.
How to activate in 6 steps
What happens to the physical SIM?
Once the eSIM is active, your physical SIM is deactivated and you lose signal on it. People who tried this report switching to a spare SIM to finish setup, so have a second phone or Wi-Fi ready.
eSIM works only on models with the chip. Samsung’s Galaxy Z and Fold line, Google Pixel and recent iPhones are commonly listed. Check your phone’s SIM settings for an Add eSIM option, or ask the agent.
5 checks if it does not work
- Make sure the correct line is set for voice and data.
- Restart the phone.
- Check mobile data and the APN.
- Confirm the QR code was not already used.
- Return to the store with your NIN.
eSIM or physical SIM?
| Choice | Good for | Watch out for |
|---|---|---|
| eSIM | Dual-line phones, no SIM to lose | Needs a store visit and a compatible phone |
| Physical SIM | Swapping between phones easily | Can be lost or damaged |
Is eSIM available everywhere in Nigeria?
Readers report it in big cities. Ask your nearest store.
Can I have eSIM and a physical SIM?
Dual-SIM phones can, but the same number cannot be on both at once.
Can I go back to a physical SIM?
Yes, through a SIM swap at a store.